Frequently asked questions
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General
Which areas do you cover?
Travel within Yerevan and to nearby towns — Abovyan, Masis, Etchmiadzin, Artashat, Ashtarak, Yeghvard, Nor Hachn, Charentsavan — is free. Travel to other towns is paid, and we tell you the cost right away. Our specialists come at a time that suits you.
What does a standard cleaning include?
Dusting, floor mopping, kitchen and bathroom cleaning, and taking out the trash.
Do you clean windows from the outside?
Yes — wherever the window opens or there is a balcony. Large panes are cleaned outside by a window-cleaning robot on a safety rope. Fixed glass walls on high floors are cleaned from the inside only.
What products do you use?
We use professional, safe cleaning products.
How long does a cleaning take?
It depends on the area and the type of cleaning.
How is the price calculated?
The price depends on the area, the type of cleaning and any extra services.
How can I pay?
In cash or by bank transfer.
Can I book for today?
Yes, if we have a free team that day.
Who will come to my home?
Vetted Patil specialists in branded uniforms. Before the visit we send you their names and photos, so you know who to expect.
Apartment cleaning
Do I need to prepare anything?
Hardly anything: we bring the products and equipment. Give access, water and power and put valuables away — see “How to prepare”.
Can I be away during the cleaning?
Yes. You can leave a key or arrange access with the operator.
House cleaning
How many specialists will come?
It depends on the size of the house: for large spaces a team comes so the job is done the same day.
Do you work outside Yerevan?
Yes. Travel within Yerevan and to nearby towns — Abovyan, Masis, Etchmiadzin, Artashat, Ashtarak, Yeghvard, Nor Hachn, Charentsavan — is free. Travel to other towns is paid, and we tell you the cost right away.
Office cleaning
Can you clean outside working hours?
Yes. We agree on a cleaning time that does not disturb your team.
Do you work under a contract?
Yes, for regular cleaning we sign a contract and issue an invoice.
Deep cleaning
When do I need a deep cleaning?
Before or after moving, before holidays and at least once a year. Post-renovation cleaning is a separate service.
How long does it take?
It depends on the area and how dirty it is — the operator will tell you the exact time when you book.
After-renovation cleaning
Do you take out construction waste?
Ordinary rubbish, yes. Removing construction waste is arranged separately.
How long does it take?
It depends on the area and how dirty it is; the operator will give you the exact time when you book.
Upholstery cleaning
How long does it take to dry?
Usually 4–8 hours, depending on the fabric and ventilation.
Will all stains come out?
Most will. For old or difficult stains we will tell you in advance what can be done.
For business
How is the price calculated?
It depends on the area, frequency and scope of work. We give an exact price once we have seen the space.
Can you clean at night or on weekends?
Yes, we fit the schedule around your working hours so we never disturb your team or customers.
What paperwork do you provide?
We sign a contract and issue an invoice every month.
Can we start with a one-time cleaning?
Yes. You can try us once first and then decide on a regular schedule.

Ready for a clean and cosy home?
Message or call us — we will arrange everything at a time that suits you.